Training and Consultancy

TRAINING SERVICES INCLUDE:
> Fraud awareness
> Delivering New ERA skills
> Desktop investigations
> Commercial investigation skills –
including face to face interview techniques
> Team management
> Telephone and communication skills
> Forensic exhibit management
> Trainer training
> Mentoring techniques

CONSULTANCY SERVICES INCLUDE:
> Systems and process reviews
> Business process re-engineering
and customised build
> Fraud strategy design and production
> Fraud management health checks
> Fraud process review, design and
implementation
> Building a complaints management process
> Ensuring FSA compliance

_{*conditions apply, based on a like for like model and comparative Return on Investment (ROI). VFM’s products and services are based on quality which may not make it possible to match every quote. Quality and service levels will not be compromised in order to match a quote or provide a greater ROI.}